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Listen
We begin by listening to your story, description of symptoms, problems, concerns and medical history.
Assess
Following our initial discussion, we conduct a detailed clinical examination to pinpoint the nature of your problems and to provide you with a diagnosis.
Explain
Once we have a clear understanding of your problems and diagnosis, we take the time to explain our findings to you in a clear and concise manner.
Treat and Prevent Recurrence
We collaborate with you to agree on a treatment plan that is tailored to your specific needs and goals. We closely monitor treatment outcomes. Post recovery, we provide a programme of exercises and advice to prevent recurrence and aid long term self-management.
APPROACH
Our Approach to Physiotherapy
Our skilled therapists provide top-tier, evidence-based physiotherapy to help you recover from injury, pain, illness or surgery. Committed to your recovery, we ensure that you understand your condition and how to improve it, aiming to restore your health and return you to your favourite activities quickly.
FAQ
Your physio
questions, answered
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Do I need to visit my doctor first to get a referral?No, you may self refer by contacting us directly either by telephone 01245 505 866, text 07507826695, or e-mail info@stretchphysio.co.uk. However, GP and Consultant referrals are also welcome.
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How long is each treatment session?Please allow 40 minutes for your initial assessment and treatment session. Follow-up treatments are 30 minutes. If a longer appointment is needed in order to deal with multiple or complex issues, a double session will need to be booked and paid for.
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How many sessions will I need?Most people tend to need between 4 and 5 sessions of treatment but this depends on the specific nature of your problem. Your Physiotherapist will be able to indicate how many sessions may be required following your assessment but ultimately the number of sessions needed, will depend on your progress.
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What should I wear?Please wear comfortable clothing and be aware that as part of your Physiotherapy assessment and treatment you may be asked to undress. Please bring shorts if you have a lower limb problem and a vest if your problem is with your neck or upper limb.
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How soon after the onset of symptoms should I seek treatment?We prefer to assess you as soon as possible but generally recommend an appointment at least 48 hours after an acute injury. Please feel free to ring for advice in the event of an injury and one of our Physiotherapists will be able to advise you what to do and when you should come in and see us.
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How do I pay?Payment is required by cash, cheque or bank transfer at the time of treatment. Receipts can be provided if required. Alternatively, if you are covering the cost of your treatment via your medical insurance, please be aware that you may need to pay your policy excess directly to us. You will need to provide us with your policy number, authorisation code and number of sessions authorised. If the insurer is unable to cover the cost in full, you will be required to pay for your sessions.
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